Stakeholder communication
The aspects that concern stakeholders and the methods of stakeholder engagement are tabulated below :
Stakeholders |
Aspects concerned |
Frequency and method of communication |
Capital providers |
- Economic performance
- Ethical management
- Food safety
- Operational environmental management
- Climate Change
|
- Hold a shareholders meeting each year
- Occasional investor conferences
- Announce major information as required by the competent authority
- Regularly publish financial statements/annual reports/ESG reports
- Official website information disclosed
- Contact
Investor Relations Department : Mr. Fang
TEL : 06-253-6789 ext. 6510
Corporate Relations Management Team: Mrs.Wu
TEL:886-2-8789-6888 EXT:2536
|
Customers and Consumers |
- Responsible marketing and labeling
- Food safety
- Ethical management
|
- Official website and brand marketing network
- Regular release of ESG report
- Consumer Service Hotline 0800-037-520
- Consumer Service Email
customer@mail.pec.com.tw
|
Employees |
- Food safety
- Economic performance
- Responsible marketing and labeling
- Occupational safety and health
|
- Announcement of management policies, rewards, punishments, and changes
- Regular labor-management communication meetings/labor unions
- Regular occupational safety and health committee meetings
- Training center/internal recruitment/job rotation
- Periodic Welfare Committee meetings and publishing of financial statements
- Periodic publishing of Uni-President Monthly and ESG reports
- President's mailbox
- Internal food safety hotline
- Contact Us
Human resources e-mail:hr@mail.pec.com.tw
|
Suppliers |
- Food safety
- Ethical management
- Occupational safety and health
|
- Communication meetings from time to time/ Irregular audit and guidance
- Evaluation, plant visit and guidance mechanism/audit management
- e-Procurement system announcement
- Supplier grievance channels
Regularly announce ESG reports
- Reporting E-mail for ethical violations
https://www.uni-president.com.tw/other_service/box_2.asp
|
Government |
- Corporate governance
- Ethical management
- Operational environmental management
- Food safety
- Occupational safety and health
- Climate Change
|
- Regular compliance audits
- Support for philanthropic activities/initiatives
- Assistance in the formulation of related regulations
- Regular release of ESG report
- Contact: Media Contact of the Public Affairs
Office: Mr. Yao TEL: 06-253-6789 ext. 6297
|
Public interest groups |
- Ethical management
- Nutrition and health
- Community public welfare and charity
|
- Held and participated in charity events,emergency assistance/education/nutrition projects for vulnerable groups
- Periodic publishing of ESG reports/Uni-President Monthly magazine/Foundation website and annual reports
- Contacts of the Uni-President Social Welfare Charity Fundation
TEL:06-2536789 EXT 8323 Email:ray@mail.pec,com.tw
- Contacts of the Taiwan Millennium 8Health Foundation
TEL:02-8786996
E-Mail: healthinfo@1000-love.org
|
Certifying units |
- Food safety
- Packaging Material Management
- Operational environmental managemen
t
|
- Regular compliance audits
- Regular communication meetings
- Audit management
- Greenhouse gas inventory verification
|
Academic Institutions |
- Food safety
- Nutrition and health
- Responsible marketing and labeling
|
- Participation in external ratings
- Participate in research projects/seminars
- Official website/brand marketing network communication
- Regular release of ESG report
- Consumer Service hotline and Email
|