Stakeholder communication

The aspects that concern stakeholders and the methods of stakeholder engagement are tabulated below :
Stakeholders Aspects concerned Frequency and method of communication
Capital providers
  1. Economic performance
  2. Ethical management
  3. Food safety
  4. Operational environmental management
  5. Climate Change
  1. Hold a shareholders meeting each year
  2. Occasional investor conferences
  3. Announce major information as required by the competent authority
  4. Regularly publish financial statements/annual reports/ESG reports
  5. Official website information disclosed
  6. Contact
    Investor Relations Department : Mr. Fang
    TEL : 06-253-6789 ext. 6510
    Corporate Relations Management Team: Mrs.Wu
    TEL:886-2-8789-6888 EXT:2536
Customers and Consumers
  1. Responsible marketing and labeling
  2. Food safety
  3. Ethical management
  1. Official website and brand marketing network
  2. Regular release of ESG report
  3. Consumer Service Hotline 0800-037-520
  4. Consumer Service Email
    customer@mail.pec.com.tw
Employees
  1. Food safety
  2. Economic performance
  3. Responsible marketing and labeling
  4. Occupational safety and health
  1. Announcement of management policies, rewards, punishments, and changes
  2. Regular labor-management communication meetings/labor unions
  3. Regular occupational safety and health committee meetings
  4. Training center/internal recruitment/job rotation
  5. Periodic Welfare Committee meetings and publishing of financial statements
  6. Periodic publishing of Uni-President Monthly and ESG reports
  7. President's mailbox
  8. Internal food safety hotline
  9. Contact Us
    Human resources e-mail:hr@mail.pec.com.tw
Suppliers
  1. Food safety
  2. Ethical management
  3. Occupational safety and health
  1. Communication meetings from time to time/ Irregular audit and guidance
  2. Evaluation, plant visit and guidance mechanism/audit management
  3. e-Procurement system announcement
  4. Supplier grievance channels
  5. Regularly announce ESG reports
  6. Reporting E-mail for ethical violations
    https://www.uni-president.com.tw/other_service/box_2.asp
Government
  1. Corporate governance
  2. Ethical management
  3. Operational environmental management
  4. Food safety
  5. Occupational safety and health
  6. Climate Change
  1. Regular compliance audits
  2. Support for philanthropic activities/initiatives
  3. Assistance in the formulation of related regulations
  4. Regular release of ESG report
  5. Contact: Media Contact of the Public Affairs
    Office: Mr. Yao TEL: 06-253-6789 ext. 6297
Public interest groups
  1. Ethical management
  2. Nutrition and health
  3. Community public welfare and charity
  1. Held and participated in charity events,emergency assistance/education/nutrition projects for vulnerable groups
  2. Periodic publishing of ESG reports/Uni-President Monthly magazine/Foundation website and annual reports
  3. Contacts of the Uni-President Social Welfare Charity Fundation
    TEL:06-2536789 EXT 8323
    Email:ray@mail.pec,com.tw
  4. Contacts of the Taiwan Millennium 8Health Foundation TEL:02-8786996
    E-Mail: healthinfo@1000-love.org
Certifying units
  1. Food safety
  2. Packaging Material Management
  3. Operational environmental managemen
  4. t
  1. Regular compliance audits
  2. Regular communication meetings
  3. Audit management
  4. Greenhouse gas inventory verification
Academic Institutions
  1. Food safety
  2. Nutrition and health
  3. Responsible marketing and labeling
  1. Participation in external ratings
  2. Participate in research projects/seminars
  3. Official website/brand marketing network communication
  4. Regular release of ESG report
  5. Consumer Service hotline and Email